The Knowledge Management Department of Dubai Municipality has launched a comprehensive knowledge portal aimed at promoting the exchange of knowledge, knowhow and best practices among employees, organisational units and departments of the civic body. The move comes as part of the department's keenness to provide excellent services, according to Hussain Nasser Lootah, Director-General of Dubai Municipality. Thousands of employees take benefit from the portal through the exchange of ideas and experiences and introduction of useful materials, including research, studies, papers, technical reports, presentations of organisational units, training materials, awareness lectures, successful experiences and lessons. Fatima Abdulla Al Bedwawi, Head Of Planning and Development Office at Knowledge Management Department, said, "The knowledge portal includes several titles, Department Profile, Information Management Systems, Knowledge Resources, Intellectual Property, My Library, Knowledge Dialogue Forum , Creativity, Events and Gallery etc." Employees, through the dialogue forum, can put up topics for discussion in order to improve and increase knowledge among the staff and receive replies, comments and discussions.