UAE's Etihad Airways deploys SAP solutions to drive future growth

As part of a company-wide business transformation programme, Etihad Airways plans to deploy state-of-the-art, cloud-based solutions across its human resources, finance and procurement, and supply management functions.

The technology which is being provided by the application software company, SAP, will enable the airline to redesign its vital back-office processes entirely, standardised across its subsidiaries and partner airlines, beginning with Air Seychelles, and scaled up to support its continued growth.

In the first phase of implementation, Etihad Airways has modernised and simplified the recruitment process by introducing new capabilities through SAP’s 'SuccessFactors'.

A new Etihad Airways careers website, with easy-to-use digital functionalities, has been launched to enrich the candidate recruitment experience. Latest features include a fresh layout, job alerts, and integration with the world’s largest professional network, LinkedIn. It also offers real-time visibility on the status of job applications for candidates, hiring managers and recruiters.

Other capabilities that will benefit internal managers include an improved job requisition management process, to help track job openings and applicants, new internal and external job posting procedures, standardised job descriptions, and optimised recruitment management and onboarding workflows to attract and engage high-quality candidates.

Mona Walid, Etihad Airways’ Vice President of Talent Acquisition, said, "As Etihad Airways crosses the 25,000 employee milestone and witnesses phenomenal growth, we need to redesign our recruitment processes to benefit us, our HR team and the 250,000 applicants who apply to work at the airline each year.

"SAP SuccessFactors plays a pivotal role in helping us do this. It will change the way we work for the better and help us maximise the potential of our people, while aiding the growth of our international and UAE national talent pool, which alone is expected to reach 6,000 by 2020."