Abu Dhabi launches vehicle services portal

Abu Dhabi has launched a vehicle portal providing a comprehensive suite of services, processes and procedures related to all types of vehicles. Markabati is a federal portal containing several integrated interactive systems dedicated to vehicle procedures. It connects public members to appropriate public and private entities. Additionally, it will serve as an assembly point for traffic services, concerned governmental agencies, customs services, insurance services, vehicle accidents, vehicle workshop classifications, spare parts information, a report management system, e-payment portal, and car leasing companies. It was inaugurated at the Presidential Court by Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, who commended the initiative and urged the team responsible to continue developing the project, in order to meet the future needs of both, the government and public. The portal contains five main foundations, which will integrate to bring benefit to all stakeholders. The portal provides all vehicle services through one window, with high quality and according to standards that will classify vehicle maintenance workshops and performance indicators of different concerned entities. The portal will also save time for service providers and users, as it integrates vehicle-related services via one portal, wherever users are. It also saves costs automatically through numerous service options on the portal; additionally costs are decreased due to the competitive environment it will create for service providers. The portal will reduce transportation and logistics costs and decrease traffic resulting from vehicle movement. Furthermore, it will provide automatic monitoring for the participating entities to guarantee transparency and quality, while controlling performance indicators. “Markabati is a product of a major effort by the concerned governmental entities to improve public services. Today, Markabati represents the best choice for vehicle owners to save time required for any vehicle procedure; they are carried out efficiently and effectively and with minimal costs. Developing maintenance workshops is one of the main reasons for this project,” said Hussein Ahmed Al Harithi, director of Traffic and Patrols Directorate at the Abu Dhabi Police, chairman of the SAAED society to reduce traffic accidents, and head of the higher committee for the Federal Vehicle Portal. Markabati aims to set standards and rates all workshops working in this field also has strategic partnerships with several entities in the government and private sector. The portal will be launched to work on all mobile environments by the end of the year, and in line with the e-government initiative, the portal’s services will be available to the public via self-service machines in public locations. Source: TradeArabia News Service